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FAQ

FAQ

Q: How long does it take until I get my rank/item(s)?
A: It usually takes 5-10 minutes. Make sure to re-log into the server to possibly make the process faster. If you do NOT get your rank within an hour, please contact us!

Q: Can I get a refund?
A: No, all purchases made are final. If you do process a refund, you will be permanently banned/IP banned.

Q: What payment gateways do you guys use?
A: We currently use Stripe and PayPal.

Q: Is Stripe and PayPal safe?
A: Yes, it is used on many websites including Enjin!

If you have any questions, please message Ruptic on his Discord here: https://discord.gg/WN9UkSJ

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